What is cremation?

The cremation of a pet is a traditional, respectful, clean, and rapid method of reducing your loved one’s remains. Your pet is gently laid to rest on a hearth in our hygienic crematory chamber and is then exposed to high temperatures that quickly reduce the matter into ashes. Such ashes are gathered with care and placed in a beautiful urn of your choice. You may also choose to scatter the ashes in your pet’s favorite spot, for example, or cherish them as a keepsake in your home.

What is the difference between private, individual, and communal pet cremation?

Private cremation—Your beloved pet will be placed into a completely private crematory chamber. We have designed and pioneered the most technically advanced, environmentally friendly equipment that allows for 100% private cremation while simultaneously reducing our carbon footprint.

Individual cremation—Your cherished pet is placed individually into the crematory and kept separate from all other pets by means of partitions.

Communal cremation—Your dearly departed pet is cremated in a group setting with other pets. The remains will not be returned to you, but rather the ashes will be interred at our Angel View Pet Cemetery.

Can I bring my pet directly to you rather than use your pick-up services?

Yes, you may bring your pet directly to us. Please call so that we are prepared for your arrival. You can also arrange for us to pick up your companion at your local veterinary hospital or home.

My pet passed away and I am not sure what to do now?

If your pet passed away at your veterinary clinic, you can instruct the hospital to use the services of Abbey Glen.

If your veterinary clinic is not currently a partner with us, please contact us directly at any time. We will discuss with you all possible aftercare options and will then take care of further arrangement details with your veterinarian for you.

If your veterinary clinic is one of our customers, there is no need to contact us. We are at each of our veterinary hospitals multiple times per week to make pick-ups. They will notify us about your pet and your final arrangement wishes. Additionally, you always have the option of bringing your pet directly to our center yourself.

If your pet has passed away at home, call us; we can arrange for a team member to come to your home to pick up your pet, or, if preferred, we can schedule you to come directly to our center.

If I choose cremation, how soon can I get my pet’s cremated remains back?

Depending on the type of service you choose, our return times may vary. If you choose our witness cremation service, you can be present during the cremation and leave with your beloved pet within a couple of hours. Please contact us for more details.

How do I know that I am getting the right cremated remains back?

This is a common question, and rest assured that your beloved pet is tracked throughout the entire aftercare process. We use a proprietary tracking system called Paws e-Track™, which tracks your loved one through the pet aftercare journey. Your pet is assigned a unique identification number that is electronically scanned at multiple points through the aftercare process, from your veterinarian’s office and throughout our facility.

How much does cremation cost?

The cost varies depending on the weight of your pet and the service you choose. For additional information, please call us. We accept cash, Visa, MasterCard, American Express, and Discover. We apologize but we do not accept checks as a form of payment.

Do you provide euthanasia services?

We do not provide this service, as only a professional veterinarian may euthanize a pet. We can, however, provide you with several referrals; we have reliable partners in many states that offer humane pet euthanasia after all other wellness options have been exhausted. Please always feel free to call us for any additional help.